Returns & Exchanges
At NAVEE, we want you to be completely satisfied with your electronic purchase; if you are not, you can return your item in its original condition within 30 days of delivery. Our streamlined process ensures a quick resolution for all returns and technical exchange requests.
Initiate Your Request
Log into your NAVEE account and visit the 'Order History' section to select the item you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Pack Securely
Place the device in its original packaging including all manuals, cables, and accessories to ensure a full refund and prevent damage during transit.
Ship to NAVEE
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technical team inspects the device and confirms its condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing